As a customer you are entitled to cancel your purchase within 14 days after the goods have been received.
If you wish to return a product to us please contact us by mail at: firstname.lastname@example.org. The merchandise must be completely unused.
Note that the right of return does not apply to customized items or items with individual text/embroidery.
If an item is incorrect we'll send you a new as soon as possible. Note that we are not responsible for any misspellings in case of ordering a student cap with text. If a package has been damaged during shipping, this will be reported directly to the shipping company.